Accreditation of People

In today’s competitive marketplace superior customer service, up-to-date product knowledge and staff professionalism is crucial to attracting customers and retaining their loyalty. How can you gain recognition from your customers and employer for these qualities?

The Certified Nursery Professional (CNP) program is the nursery & garden industry’s accreditation scheme for people. It recognises the professionalism and expertise of individuals and encourages the public to seek out businesses that employ Certified Nursery Professionals. It also emphasises the need for ongoing skills development.

The program aims to:

• Acknowledge members’ commitment to improving their skills and abilities in order to both enrich their personal experience of work and to meet the needs of their customers
• Encourage a highly skilled industry
• Provide members with networking opportunities and access to professional development activities.

For more details, contact Robert Chin , Alan Hollensen or Rachel Condon  on
(03) 9576 0599.